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Deleting a message stuck in the Outbox
Did you end up deleting an email that was important from the Outbox folder of your Outlook?
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Deleting a message stuck in the Outbox
There are instances when you try sending an email, and the sending fails. This could occur due to various reasons like error in the network connection, oversized attachment, etc. When something like this happens, the message will be present in the Outbox folder. If you attempt to delete this message, you might come across an error message which says that a MAPI spooler has started sending the message. It therefore becomes impossible to get rid of the mail in the Outbox folder.
There are some options that you can try out to delete the email in the Outbox. The first thing you can do, is to switch Outlook into the Offline mode and then try deleting the message. You can do this by selecting the Work Offline option from the File Menu as shown in the diagram below.
Once Outlook is in the Offline mode, try deleting the message from the Outbox folder. If you are still not able to delete the message from the Outbox, you can follow the steps given below to delete the message,
- Add a new pst file, by selecting the Outlook Data File option from the File Menu.
- From the Tools Menu, select the Email Accounts option.
- Select the View or Change existing email accounts option, and click Next.
- In the Deliver new email to the following location list, select the new pst file that has been created and then click on Finish.
- You can now find the old Outbox using the Ctrl + 6 keys. Once you have found the old Outbox, you can delete the message in it easily.
- Once you have deleted the message, you can select the old pst file and continue using Outlook.
This procedure is safe provided that you do not commit silly mistakes and end up deleting the wrong email. There are also chances of the old pst file getting corrupted when you try to select the old pst file, to continue using it. In such cases, it is important to stay calm, and make use of a good Outlook recovery software. Repair Outlook pst software lets you recover deleted/lost data from the most severe data loss situation.
